About Arnold & Phillips

In 2008 the property market changed forever and we felt there had to be a better way to meet the very high expectations and individual needs of our clients...It wasn't long before we began making plans for a different kind of Estate Agency, an agent committed to putting service first, and doing the best for each client. With this in mind, a commitment to service, our unique application of communications technology and our individual style of marketing, we opened our first branch in Ormskirk in 2010.

Since then, we have never looked back and have assembled a team of estate agents, known for their expertise, experience, integrity and discretion, each possessing an in-depth knowledge of the region and the current market conditions. Our respected team have a breadth of knowledge unrivalled in the region, with the ability to deal with all professional enquiries pertaining to sales, lettings, surveys, land, rural, planning, commercial, new homes, project management, home staging, equestrian, prestige homes and investments. Now with four regional branches we are regarded as one of the North West's leading agents.

Honesty and integrity are absolutely central to everything we do at Arnold & Phillips and we will provide the same standard of care and attention to your property, as we would wish for our own. Our approach is simple - to provide an outstanding customer service delivered by the most experienced local lettings specialists, utilising the most effective marketing methods available to achieve the best possible price. Coverage across Chorley, Wigan, Southport & West Lancashire and indeed the rest of the UK, our traditional print marketing and more modern digital exposure ensures your property is not only visible to a huge audience, but also the right tenant for your home.

Our people are not your stereotypical sales people and we take pride in the fact that Arnold & Phillips is a family run, independent business, building long-lasting relationships across the local community. Whilst offering the very best in customer care, we also understand that every property and the people behind it are different. Our advanced marketing and unique brand awareness combined with our dedication and love for all things Lancashire have been a winning formula. Our experienced team looks forward to working with and most importantly supporting you through the lettings process.

Your Investment 

We understand the importance of looking after your investments and getting the best return, hassle free. Our Landlords have the confidence that we find tenants for their properties who will treat them as if they were their own home. Providing this peace of mind comes naturally to us and we would like to extend this to you too. 

We put Landlords at the heart of our business – that’s why by taking the time to listen and understand your requirements we can offer a tailored lettings package to suit your needs. Whether you require us to simply find a tenant or a more comprehensive full management service, our knowledgeable and dedicated lettings team are able to assist. 

As an experienced and passionate photographer, I wanted to combine traditional estate agency photography with fashion and architectural photography. In order that we could fully utilise the power of the internet and take potential buyers on a 'virtual viewing', I wanted buyers to be able to really get to know and understand a home without ever leaving theirs. I wanted to create that connection that you would only usually get if you were actually inside the home. I also wanted buyers left with that feeling that they just had to see more.

Our company's photographic presentation has distinguished us and in turn, enabled us to sell more properties, for more Vendors, and in less time! Our unique style has seen many attempted emulations by our competitors, which is great as it means standards are improving, but as a forerunner we are constantly adapting based on the interactive experiences and feedback our clients impart. At Arnold & Phillips our plans don't stop here, we have three dedicated photographers and a strategy in place that we believe will over the coming years, again, take estate agency photography to a whole new level.

Using a video downlink, images from the air are viewed on the ground in real time, enabling the Pilot (John Davies) full control of the filming angles and framing ensuring all our properties are perfectly captured in a totally unique way. Our drone imagery our HD Videos and our stunning still photography all combine to ensure Arnold & Phillips have simply the best property presentation package available.

John is a qualified CAA approved drone pilot, and adheres to strict safety and operational guidelines, we are fully insured with public liability and can fly at altitudes of 400ft.

From day one, opening the Ormskirk office in 2010, it was always about delivering something really special, a level of service beyond what any other agent was doing at the time and providing marketing that would set a new standard for property presentation. It felt back then that the world of estate agency was in a stasis, trapped between the old methods of estate agency and the new digital age of presentation whilst at the same time battling with the fall out from the financial crash of 2008.   

Over a decade on and Arnold & Phillips still feels like ‘a breath of fresh air’ where we treat everyone as we would want to be treated ourselves. We want to do a really good job and to know we have justified our fee by offering the best service and ensuring the highest price possible for what is usually a sellers biggest asset.

We are very lucky to have great people in our business who really care and want to do the best for every client they come into contact with. We are very proud of our staff and very proud of the recommendations they receive on a daily basis. We feel very honoured to work with such a great team, for such customer focused people and in such a fabulous part of the country, it is without doubt an absolute privilege. 

Established for over 30 years, Fitton Estates employ a blend of property experts and chartered surveyors offering a professional agency and property consultancy practice throughout the surrounding regions of Sefton and West Lancashire, they combine a qualified approach with extensive experience and deep set local knowledge.

The agency practice extends to the retail, office, industrial and leisure markets. They deal frequently and comfortably with residential and commercial investments, developments, land and rural properties. As a respected long standing business their mandate is always the same; maximise value and saleability, with a considered outlook to prevailing conditions and market sensitivity. Clients range from private individuals and pension funds to charities and local authorities.

As chartered surveyors and RICS registered valuers theycarry out formal RICS Valuations and professional work for numerous purposes. These include SIPP/Pension fund valuations, HMRC compliant Probate valuations, expert appointments for family matters and private client instructions, they also undertake rent reviews, lease renewals and development appraisals.

They furthermore offer local clients a tailored business transfer service, employing regional & national marketing and extensive promotion of local business opportunities.

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Our property videos invite the viewer inside your home, and from the comfort of their own armchair creates a rich and engaging experience that is sure to leave an impression. Using our top of the line high-definition video camera we show off our homes in intricate detail, and alongside our photography and aerial drone imagery allow buyers to fully appreciate every aspect of the lifestyle your property offers.

There are three key factors buyers consider when deciding whether to buy - the location, the condition and the price. Since a homeowner can't change the location and would want to achieve the best price, that leaves condition as the most important variable. Most homeowners wouldn't show their house without at least tidying it up, but staging a home involves other improvements that can make a home more attractive to buyers. Over 90% of buyers look at homes they've found on the internet so it is critical that your home makes a strong first impression online – and staging will help. Having multiple photos of beautifully staged rooms that will stand out among the competition gives buyers a reason to view your home

Appearance Is Everything…

...and thats why we work closely with professional home stager Molly Marshall, Molly has a real passion for property and having trained in both the UK and extensively in the US with a team of successful estate agents and stagers she is showing more and more sellers how home staging can transform their properties to achieve the best possible price in the shortest time.

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